Jewelry by Alia (“we”, “us”, “our”) respects your privacy. This policy describes how we handle personal information when you visit our website, create an account, or purchase from us.

We may collect:

• Contact details — name, email address, phone number, and shipping or billing addresses when you place an order or contact us.
• Order data — items purchased, payment status (processed by our payment providers), and delivery information.
• Technical data — browser type, device information, and approximate location via IP address, used to secure and improve our site.
• Communications — messages you send us (e.g. contact form or email).

We use this information to:

• Process and deliver your orders, and provide customer support.
• Send transactional emails (order confirmations, shipping updates) and, where you have opted in, marketing communications.
• Improve our website, products, and services.
• Detect and prevent fraud, abuse, or security issues.
• Comply with legal obligations.

Depending on your location, we may rely on consent, performance of a contract, legitimate interests (e.g. site security and analytics), or legal obligation to process your data.

We may share data with trusted service providers who help us operate our business (e.g. payment processing, shipping, email delivery, hosting). They may only use your data to perform services for us and must protect it appropriately. We may also disclose information if required by law or to protect our rights and users’ safety.

We keep personal information only as long as needed for the purposes described above, including legal, accounting, or reporting requirements, unless a longer period is required by law.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing or to data portability. You may also withdraw consent where processing is consent-based. To exercise these rights, contact us using the details on our Contact page.

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

If you access our site from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws. We take steps designed to ensure appropriate safeguards where required.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. We encourage you to review it periodically.

For privacy-related questions or requests, please reach us via the contact information on our Contact page.